II live in Holland and had a very bad experience w...

II live in Holland and had a very bad experience with RockAuto

I ordered 26 january a caliper 43018-TA0-A01 for my European Honda Accord 2009.

This part is 100% identical to Acura TSX part A1-19-B3358.

I received it on 1 february, I assembled it- it looked 100% similar and fitted 100%- and what happened.........the caliper was defective; the hand brake did not work and even after thoroughly bleeding the caliper there was no sufficient pressure behind the piston so the brakes failed to work. Then I replaced it with the old, worn out caliper, and everything functioned well.This means the new caliper had a factory defective so I sent a mail and the incredible answer was that this caliper was not intended to fit for my Honda and I did not get a replacement or refund. The part was only intended for vehicles made in North America. I replied that it is wellknow in America that Acura TSX parts fit 100% on European Honda Accord (CU). This are technically the same cars.But Rockauto insisted: no warranty

I hereby warn every person outside the States: do never buy anything at Rockauto. You will have no warranty or replacement or refund or what so ever.So you take a big risk. With import charges included i payed 210 euro's for a defective part of which RockAuto only refunds the core (75$). Can anyone tell me if there is a consumer organisation were i can put a complaint?