I wish I would have read reviews on Campus Advanta...

I wish I would have read reviews on Campus Advantage and Gateway on Cullen before my son signed a lease. This is by far the worst experience I've had dealing with a company. The people in the front office are not helpful, one girl told me the mold was imaginary. The manager is never available and doesn't respond to emails. If having mold in the vents weren't bad enough, the apartment wasn't cleaned prior to move in. The place was disgusting and was infested with roaches. They said that someone came out and fumigated 2-3 times, which was the furthest from the truth. My son and his roomies couldn't buy groceries because roaches were getting into their refrigerator. I can't tell you how long it took us to clean that apartment and how much was spent on products to get rid of the roaches. Also, all the money spent for them to eat out since they couldn't purchase groceries. My son and his roomies tried to stick it out but after multiple service requests and speaking with the office people nothing was done. They finally moved out and now I'm stuck trying to get money back that I prepaid for his rent. Shame on me for pre-paying the rent and expecting them to deliver a habitable unit. I can guarantee you that not one person from Campus Advantage Leadership team would allow their children to spend one night at this place in these conditions, but yet they charge other parents $800/month and expect us to understand and keep giving them time to rectify the issues. Well we did and they did nothing.

Parents, DO NOT RENT FROM GATEWAY ON CULLEN OR ANY COMPLEX MANAGED BY CAMPUS ADVANTAGE. The reviews are the truth and they show that it is definitely not just one campus with issues.