Lily

Review of Fresno Housing Authority

07/29/19. Very unprofessional and incompetent Afri...

07/29/19. Very unprofessional and incompetent African American employee with bad customer service! All I needed was a form that supposedly should have been printed out and always in stock that they put up by the drop box. Apparently they ran out so knowing that it s something I shouldn t have to wait in line for, I respectfully went up to the front desk to ask her to give me a form since they ran out over there. At first I asked for a moving application and she gave me the vacant form. After verifying with her that they re not the same form, I had asked her to give me the right form and she told me I had to go check in. At this point I was already mad because all I needed was a simple form that she can easily pull out. After waiting for quite a while, the same lady called me up and asked, How can I help you? SERIOUSLY!!! Of course all I needed was that form. With her head looking down, she had the audacity to tell me to get the form for myself at the front by the drop box knowing she had already stocked some after telling me to check in. Since I had to wait in line might as well request for another document that I needed from them. Of course she felt stupid for being lazy and still had to end up helping me after turning me away. She told the other front desk lady to help me instead and acting as if she was busy when she was the one that called me up. She could ve told me from the start to wait while she printed more of those forms.