Ron Savarese

Review of Woodcliff Hotel and Spa

So far, unimpressive. Just tried to check in. Ga...

So far, unimpressive. Just tried to check in. Gave the clerk my name and upon checking his computer he replied, "Early check in is not available."..... Okay. I didn't realize the time was only 1:50pm so I asked what time checking was. He replied "Guaranteed check in is 3pm". ....Okay "So I should just come back to the desk at 3pm?" No offer to hold bags or use of facilities in the meantime. Not that that's always expected but this is the only 4 star hotel in the area. Front desk clerk was curt at best. Here's hoping actual check in is smoother.