Vladimir Gasanov

Review of VivaColombia

Worst airline I've ever flown with! They advanced ...

Worst airline I've ever flown with! They advanced my return flight to Lima by 15 hours making it impossible for me to take. The only options they offered were either a refund (which would also cancel my flight FROM Lima which was 8 hours after I received their email), or choose significantly more expensive alternatives.
Besides that there were always problems with booking, paying for booking, with checking in luggage I've paid for. Their customer support is absolutely useless. I'm only booking with other south american airlines now, despite them being slightly more expensive.