K

Kausalya Singuru

3 years ago

We stayed here for two nights right after Christma...

We stayed here for two nights right after Christmas. Its very big and the reception area can deceive you very much. It was very clear by looking at the bathrooms that the hotel is very old and they managed to renovate parts of it or at least thats how we felt looking at it. There was big patch of water soaked area near the ac but we already moved our luggage and didn t want to bother for another move. So, we stayed put. Shower was very weird and it was too difficult to control the water flow. Bath tub would take ten to fifteen minutes to drain after shower. We went out at 9:30 am out and came back at 9:40 pm to find that the room was not cleaned, used towels left as we left them in the morning, sheets scarred on bed, coffee cups not replaced! I usually go on a vacation to escape from my daily schedule and let someone else do the rest while I worry only about relaxing and having fun for a change. So, yes the sight of that night made me very disappointed. When we called the front desk, the lady said that she just came in and sorry about it and asked if we want it done then but I was already very tired and wanted to get a shower and hit the bed. So, we said No and asked for clean towels at least and those came after half hour! We stayed in hotels so many times and this never happened to us before. So, I guess I am more disappointed because its the first experience.

Comments:

No comments