Great experience overall. I got set up with Billy ...

Great experience overall. I got set up with Billy via a 3rd party used car site that linked me to a minivan I was interested in, and Billy contacted me promptly and courteously - the dealer site didn't have photos of the car up yet, so he took the time to photograph the car inside and out and send me the photos directly. When we arrived to look at the car in person, it was ready and clean; I was especially impressed by the fact that despite being a Volvo salesman, Billy had gone above and beyond and clearly done his research on the used Honda he was selling. During the negotiations he was upfront and honest, and despite a small set back when we discussed trade-in value, I was done in a fairly quick amount of time. Marissa in finance was also very knowledgeable and professional. Second used car I've bought here, and would happily come back again.