Marius Duduman

Review of Independent Jewellers

Very good customer service,poor workmanship when i...

Very good customer service,poor workmanship when it comes to watches.I've been a loyal customer at this store for over 25 years now,and i am happy with the service and products.The only problem i have is with the Omega watch i purchased in 2005.After 18 months the crown came off.Went to the store and i've been told it will cost me approx.$500.00 to get it fixed by Omega.After a conversation with the owner he agreed to send it back to manufacturer for no extra charge.In 2015,time for new battery. Took it back,battery changed ,get home and the back cap falls off!!! This is a watch that is supposed to be water resistant. Is like letting a car out of the shop with no brakes!! Went back to get it done right.On April 21 2017 time for a new battery! got it replaced get home, guess what??........THE BACK CAP IS FALLING OFF!!!!!!!!!!! What is wrong with that guy in the back? I'm sorry guys but i'll have to take my business somewhere else when it comes to watches!