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Digital Physics

3 years ago

Amazing business!

Amazing business!

After experiencing catasrophic engine failure (blown crank case), I called various places to get a quote on repair/replacement. I was initially disheartened by the quotes that I received from other repair shops and figured I'd just have to take the loss and get a new car.

A coworker, who has been maintaining his truck for years with Alexander's Auto, put me in touch with him. I received an great estimate, which was roughly half the cost of the quotes I had received from other shops. Repairing the car, instead of replacing it, quickly became an option.

There were no hidden costs or surprises. Alexander was able to provide an exact "to-the-penny" quote before any work was done once the vehicle could be reviewed directly.

Once approved, the vehicle was towed to the shop (Wednesday), the engine was ordered and arrived the following Tuesday and work was completed the very next day. Literally just 7 days from concept to completion on a =full= engine replacement (and most of time was shipment and delivery of the engine). Belts, hoses and any other engine related components were also included in the work performed.

Alexander is =very= thorough, honest and pleasant to deal with. I have peace of mind with the provided warranty and I honestly would not recommend another shop after the service I received from Alexander and his crew. My car hasn't performed this well since I bought it brand new off the lot nearly 10 years ago.

Thank you and your staff for an Amazing experience Alexander! You've got a customer for life.

- A very happy Tiburon owner.

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