Delivery comes quickly and in the expected time fr...

Delivery comes quickly and in the expected time frame. However, my bulky 25 kg package is simply put in front of the door for my neighbor, who opens the door with the baby in her arms, and is not even pushed into the stairwell.
Another package was shown delivered in the app. Neither I nor my neighbor accepted it. The 1000 euro tablet was then just outside the door.