The rooms are very tired and not as clean as they ...

The rooms are very tired and not as clean as they should be. The day we arrived upper management decided to close the lazy river and slides.....due to not wanting to pay for a lifeguard with it being slow! That was the main reason for booking our stay here. We did get our room upgraded, because our first room was dirty and stains all over the carpet. I don't think we would stay here again, it was nothing like other Omni resorts we have stayed in. Employees seemed to have there favorite hangouts to gossip at, and not be cleaning out garbage cans that were overflowing. Obviously a direct influence from upper management at this location. Remember your in the hospitality business, and at least put a little effort into striving for excellence! People will respect a little extra effort.