We purchased puppy food online, prior to the vet s...

We purchased puppy food online, prior to the vet sharing that our puppy needed something else. I reached out to the supplier to ask about return and was given the option to donate the food to a local shelter or rescue, provide evidence of the donation and get the credit. Oakville said they couldn't provide this. Burlington was very helpful in making this happen. The donation was made with an immediate credit received. Will definitely consider using Burlington Humane Society in the future. Thanks for the excellent customer service and understanding!