Purchased a couch back in April and the sales rep ...

Purchased a couch back in April and the sales rep told us it would be delivered on June 9th. We never received a confirmation text or call (like we were told we would) and no one even showed on the 9th. I have called repeatedly and no one picks up. I called Ashley s corporate and they told me this was something that had to be taken up with the store itself. He then proceeded to tell me We can t deliver an item we don t have . This couch wasn t even available in the warehouse for the scheduled delivery date. Not to mention my friend and I had already taken off work on June 9th, so we missed a day of pay for nothing. For no one to deliver my couch and no one to keep communication open. This was absolute trash customer service and I 0/10 would never recommend Ashley s. Save your money and go elsewhere. Only thing good about it was the nice delivery guys.