Seth Flicker

Review of Humane Society of New York

I'm sure they do good work here. But my time spent...

I'm sure they do good work here. But my time spent there was miserable. The place was crowded, my dog was in hell - waiting in a pet traveling bag for 3 hours - and there was little sympathy, empathy or assistance from the staff. Communication was non-existant. After waiting for many hours I never even got to see the doctor. Granted I was 15 minutes late but still... Even if Jane Goodall worked here I don't think I would go back. Torture. But that was just my experience. For other people this place is a miracle - they do indeed provide supposedly low-cost quality care for animals in this expensive city. Why they feel they need to treat people so poorly is beyond me. Last thing : their payment policies are sadistic and overly punitive. How what they do payment-wise is legal is dumb-founding.