Terrible service! Had to go there twice and still ...

Terrible service! Had to go there twice and still nobody there to help. They kept on saying the person in charge of this specif brand is on break! On a Thursday, shopping day, not just there is only one person to serve but she takes her breaks on the busiest times of the day!
DJ's staff were not able to help and claimed that this brand has a special way of sorting stock that they can't follow.