JoAnna Keel

Review of John Moore Services

I wish I could give them 0 stars, our service was ...

I wish I could give them 0 stars, our service was so horrible. We waited for a technician who could not find our house on his GPS & called to say at the end of the time window he wouldn't be coming. They sent someone out the next day & they told us our AC had parts that needed replacing & those parts were not under warranty. We called another company to get a second quote. Somehow the other company was able to come first thing the next day, found that the parts were in fact under warranty, and did the repairs in less than 20minutes. Not to mention came under way under the price of John Moore.