I use to love my doctor until recently, when somet...

I use to love my doctor until recently, when something happened and i had missed my video call, it is the first time I have ever so much as been late for an appointment. So I was given an appointment that I thought was with MY doctor, FACE TO FACE (because at their new location, they said they were allowing patients to come in and see their doctors.) I show up and am brought into a room and shut in, all there is, is a laptop on a desk and set up to Doxyserver. I could have done that from my home 20 minutes away and not had to rush from work. As per this mixup I cannot get a refill. So, I am trying to get in touch in order to avoid a seziure (something that I had fallen into about 5 years ago, the last time I stopped taking my medication.)