Bruno Raiola

Review of Monclick

I bought a dryer, goods sent, not received, then I...

I bought a dryer, goods sent, not received, then I asked for the cancellation. I am waiting for 10 days of reimbursement, every time I phone and they tell me that the courier (fast est) must return the goods. I call the courier and he tells me that it is Monclick who must request the goods. Dear gentlemen, I paid almost 500 euros for a product I don't have. I still try to call and they never answer. I will make a good report and see if they wake up.
Order code ya19105146
You answer me that the reimbursement has been effected but it is not there. Contacting PayPal is not done. We don't say stupid things