My dad paid 70 dollars to have his phone repaired ...

My dad paid 70 dollars to have his phone repaired in order to retrieve contacts. It turned out that the phone could not be repaired, but the young man working their stated that they would be keeping his money because they did some work . How do you charge a person money and hand their phone back to them in the same broken condition? He found out from another phone place that they LIED and that it could not be repaired. AVOID THESE THIEVES in Lewisville.