I would not even give Astro Ford any stars after m...

I would not even give Astro Ford any stars after my experience i had with them and will not recommend anybody from buying or doing any service with them. My time have been wasted and the process has not been close to being smooth. They are quick to sale a care and really not tell you what is really going on with the vehicle.I bought a Audi Q7 initially, and before even driving off the lot, the engine line was one. I asked about it and told the sales rep Travis about it and he then told me to take the car to autozone to figure out what was going on. The sad part is, they knew the vehicle had issues before selling the car and didn't offer to fix the issue because they didn't want to pay for it and just wanted to get rid of the car. They gave some excuse to say it was still drive-able and that nothing should be effected by it. It was just bad business all around. Then a week later, i received a call back saying that something was wrong with the contract and i had to come in and talk to them about it. I had to drive over 1hr and 45 min for them to tell me a issue in person that could had been told in person. Then on top of that, the sales manager, Justin Cook, stood me up to drop off the vehicle and said his phone was dead and its hard to believe because i left a message letting him know that i was driving back up to Mississippi to drop off the car and i can get my Volkswagen back. Not once did he try to respond or reach out and again, wasted my time and mainly only concern about himself instead of the customer. The communication is horrible and when Justin told me he was going to call back at a certain time to give me status of getting things right, he was never on time, nor did he even care about reaching back but only worry about the vehicle. I was told that i had to wait to get my refund for the money i put down before they can give it back. I still haven't heard back from him yet and he probably don't intend to call back and this is poor and unprofessional business practice and i recommend NOBODY buy from Astro Ford. Nobody shouldn't have to deal what i did and its a shame that they would do this to someone.