Azu Cena

Review of Pasadena Community Urgent Care

Arrived at 5:45 for asymptomatic Covid test. Check...

Arrived at 5:45 for asymptomatic Covid test. Checked in and waited in car -was told wait was an hour. At 7:10 the doctor called to screen me and advised someone would be out soon. At 7:45 I asked how much longer it would be and was told I was next. At 8:45 I refused to wait any longer and demanded my license returned to me (they hold on to it). There was no sense of urgency and I was informed others that came after me were leaving before me by some means of an app. When I asked for my license back the staff promised me I would be next. I refused to wait and asked for my ID and they were hesitant to return it to me. A frantic staff member raised a test kit to show me I was next and said he would walk out with me and test me. He walked out and had three tests. One for myself, my husband and for another gentleman waiting in his car near ours. The staff member came out with gloves, he opened my husbands kit and swabbed him. Then he swabbed me and walked over to swab the gentleman near us - ALL WHILE WEARING THE SAME GLOVES -