Mia

Review of Omni Charlotte Hotel

The good: The hotel was relatively easy to find an...

The good: The hotel was relatively easy to find and upon arrival, we were greeted promptly by the valet staff. All of the staff were friendly and check in/out was a breeze. The rooms were clean and beds were comfortable. I liked that the elevators required key card recognition to reach the room-level floors.

The bad: The valet parking was the only available parking nearby and it was $24 a night on top of the room rate which I found outrageous. Most of the hotel was under construction so the entryway to the hotel from the parking garage was not very appealing and the view from our room was simply construction as well. I chose this hotel for a special occasion for my significant other and I and I was truly disappointed. I have stayed in very upscale hotels and resorts around the world and for the price I paid, I was expecting something similar but I felt that the room we were provided was on the level of a Courtyard Marriott or Holiday Inn. I wish I had saved my money and stayed in a cheaper hotel where I would've received the same level of service, free parking and an equally decorated/comfortable room.

I highly doubt I will be staying with the Omni again.