Clunky non user friendly software. If you decide y...

Clunky non user friendly software. If you decide you after their "training" which takes about a month to complete, that you don't want to implement into your business, and ask for even a partial refund, they're gonna pocket your full $3,300 and be happy doing so. I would look elsewhere for your financial planning needs. There are plenty of competitors out there like MoneyGuide Pro that have a better product and will be much more ethical in the way they deal with customer satisfaction and billing. Advisors and small business owners beware. In my opinion, this company fraudulently charged me for a service that I didn't even use. I tell every financial advisor I know to stay away from eMoney.