Alexis Fecteau

Review of Sofitel T5

"Free internet" is so slow they force you to buy. ...

"Free internet" is so slow they force you to buy. Literally unusable, and unacceptable for any business traveler. Spent 45 minutes trying to get it upgraded, thoroughly incompetent staff was unable to make that happen. Pretty sad for 200 GBP per night with a "free internet" lie. As a business traveler who stays in hotels over 100 nights per year, they'll never get my or my team's business this way and have lost it for years to come. Nothing else matters when your BP goes into 4 digits because you can't do your basic work after being promised you could.