I have had several bad encounters with this hospit...

I have had several bad encounters with this hospital. My Grandfather had prostate cancer and he had tubes places in both of his kidneys. Unfortunately the cancer had spread and he was put in hospice care in August. The VA sent him home to be in hospice and FORGOT to give the transport his pain medication. When I called the VA they basically called me a liar and said that they sent the meds with the transport. Transport even said that they received a lot of bags and after going through them the meds were not found, so they explained that they did not have the meds. So he had enough to only last him a day since the pharmacy was closed every where else because when the hospital finally released him it was after 9pm. Long story short, the next day my Grandfather was in so much pain I had to call EMS to come get him. After going back to the VA I explained to the ER doctor the situation and after HE physically went to the pharmacist he FOUND the meds that they apparently sent with transport. So after getting him comfortable they were ready to discharge and send him home. I had administration come to me and advise that they were going to put him in my car. I advised her that he was unable to ride in my car due to him being bed bound, she was then going back and forth with me saying that he MADE to much money in SSI and how he ran out of transport rides for the month. I told her that there was no other choice, he is bed bound and there for i am not going to get put him in a car where he will be uncomfortable and then I would have to somehow find a way to get him in the house. Needless to say after fussing with them he got a way home.
I feel like they were more worried about the money then the patient and some of the things that I questioned about while in their care they would get an attitude about.

I will say however, My grandfather was put back in the VA hospital where he lost his battle with cancer on 09/04/2017 and he was there that weekend he had 2 nurses that I absolutely adore and they did a wonderful job in keeping him comfortable through his transition. I could tell he was happy and his reaction to them was amazing. We were on 4b south and the young lady had very curly hair and was sweet and the other woman was Kea.