Christina Wollenberg

Review of Senior Life Insurance Company

I would give them zero stars if it were allowed. S...

I would give them zero stars if it were allowed. Senior Life Insurance is a scam. Unethical, and uncaring. If you or a family member are considering them, don't. As you can see from several other reviews, this company is awful. I will be reporting them as well. My mother passed away in September, and when I called to file the claim, the lady was extremely unpleasant to speak with. Did not even say, "Sorry for your loss," just went straight into how my mother died within the two years so there will be an investigation. I was told that I need to contact every single doctor she has seen, and have them send in all of her medical records. This includes and urgent care visits and hospital visits. If they do not receive all information, they will not be able to process my claim. I did as I was told and sent in a signed release for them to obtain the records. A few weeks later, I receive a check in the mail for 1 premium and a letter explaining that they denied the claim because my mother had taken a prescription that disqualified her from receiving benefits. This company is quick to take your money, and will go to great lengths to make sure claims are denied. The check they sent was made out to my mother's estate, rather than the beneficiary, because the claim was denied. So now, I am unable to even deposit the check to help pay off funeral expenses, because I have to wait for the probate to be complete. It is disgusting how they are taking advantage of elderly people for profit. Avoid this company at all costs. Your beneficiary will probably never receive the policy benefits you think you are leaving for them.