Cuong Tran

Review of Generator Hostels Hamburg GmbH

So today I'm out of the shithole and so I'm writin...

So today I'm out of the shithole and so I'm writing a review.
So the check-in begins with unfriendly employees, with whom all the usual paperwork is done and then the chip cards are issued, but unfortunately I did not get any information about anything, I did not even know that our conversation was over. Also, I have not been told when the checkout is or whether there is a late checkout or the most important where the entrance to the elevator or staircase is! I first wandered around for 10 minutes until another hotel guest led me to the stairwell. I should fill out a damage report where I should write down the damage and then sign it.
After a 6 hour train ride, I have better things to do than "examine" the room, which is too small!
Let's start with the usual part of the shower and toilet: the shower is CLEARLY TOO SMALL and the fixed shower head is not suitable for me. For my size, drying off is impossible in the shower 0.5m2 and the sink is the size of the palm of my hand. When brushing your teeth you can't even rinse your mouth because the small shelf above the sink is in the way and there is no space to stretch back.
Then we come to the usual "accessories" of the hotel room.
There are no wardrobes for clothes but old metal boxes under the bed, some of which you can't even get out to open.
There are NO towels, no shampoo, no shower gel, basically there are no except for the beds and the metal boxes.
The cleanliness left something to be desired.
Sleeping is really difficult because it is really really loud in the hotel bar and the noise is spread out to the hotel room.
And while we're at the hotel bar.
The bar is MUCH TOO EXCELLENT, it was called everyday happy hour cocktails, but the bartender said no happy hour on the weekend, so I thought, yes, one goes for 7.50 but what I got was a complete disappointment! A 0.2l glass as if it wasn't small enough, the whole glass is filled with ice! Firstly, far too little cocktail and secondly, far too cold, you get a sore throat.
At check-in you get chip cards with which you can open the hotel rooms, you also need them at the main entrance and the entrance to the stairwell, everything is good except you have to put the damn chip card 8-10 in and out until it works.
Now I come to the positive and that is the location, nice right at the main train station.
What I also like is that there is a kicker in the lobby, but unfortunately it was already pretty messed up with which you don't have so much fun anymore.
Unfortunately, I can't say anything positive as the hotel is too expensive for the circumstances, even if the location is very good.
I'm sorry but I will never visit the hotel again.
Have a nice day :)