Shonnese Reid Review of Boston Medical Center
Wait times in the ER are bad but once you are seen...
Wait times in the ER are bad but once you are seen, doctors are pretty thorough. My PCP is great and very considerate. Keep up the good work, Marielle. The big issue I seem to have here is getting hold of her, or any doctor for that matter. I'm seen in the family medicine clinic and everytime I've gone, they tell me to lose weight and go home. I come in with various aches and pains, tightness of muscles and circulation issues in my legs and arms and each and every time I go, I'm told to lose weight and "give it time". If I wanted to hear that, I would have talked to a family member. Whether it's in the ER or trying to be seen in a doctor's office, there are too many hoops to jump through, too many people to call, and too many appointments to make before anyone actually sees you. By the time I can get in to see a doctor, any issue I have has either resolved itself (temporarily) or I've taken it upon myself to treat it using household remedies. All of the offices are closed on weekends and, as a result, I've had to go into the ER instead of scheduling an appointment or speaking with an on-call doctor. This is very expensive and I'm a working college student. I dont have the time or money to go into the ER as much as I do. I have gone into a doctor's office or the ER every other week, with the same laundry list of problems, for the past year now. You would think that, at this point, someone would have thought to address at least one of the issues I deal with on a daily basis. I am overweight, with a lengthy family medical history. When I come in with a genuine concern, the least they could do is actually run some tests and do some imaging. Instead, I'm given some subpar life advice and yet another prescription for naproxen. I wouldn't have an issue with this if the pain I deal with didn't keep coming back. My anxiety is through the roof since I started going to this hospital and I wish someone would take the time to try and allay my doubts. I don't trust anything that I'm told, as I've heard stories about people receiving less than adequate care from this hospital. I'm beginning to understand why so many people advise against choosing BMC for your care. I'm in the family medicine clinic so often that every single time I've gone in with pain, I've been brushed off and disregarded by staff and providers alike. One of the desk staff actually rolls her eyes everytime she sees me. Maybe if my pain was addressed the first time I went in, she wouldn't have to see me so damn often. I am in very real pain almost constantly and, unfortunately, BMC is the only place i can be seen (because I have their insurance). I wish I could go somewhere else, where I could hopefully be taken seriously and have my pain addressed. I'm thinking of switching hospitals simply because of how much time and money I've wasted being seen here. Even now, I am sitting in radiology waiting for an x-ray (that i had to beg my provider for), its taken an hour and a half for my doctor to verify the order for my x-ray. As many times as I've gone in complaining of chest pain and circulation problems, I found out that not one doctor has checked my cholesterol, I had to tell my doctor to order the lab work. I dont understand why seeing as i've been overweight my whole life and my father and all 4 of my siblings have high cholesterol AND THEY'RE ALL SEEN AT BMC. I can't do this anymore.
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