I waited here for almost two-hours past my schedul...

I waited here for almost two-hours past my scheduled appointment. I asked where I was in the que and was informed there was 7-8 people ahead of me. This would have easily been an additional two hours if not more. I left as I had to pick up my son from daycare. What is the point of having an appointment. I still have stiches in my hand that I need to get removed.

Nobody answers the phone.