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Nassrin Tamizi

3 years ago

Medversant have requested some information from us...

Medversant have requested some information from us on 11/12/2019, we emailed the requested information to the email that was provided on the form on 11/16/19,
- we received the 2nd request for the same document on 11/26/2019, I called on 12/2/19 and talked with a representative, when I asked her to introduce herself she said this is Val, I explained the situation to her, she check and said we have received it but they have not uploaded yet.
- We received the 3rd request for the same document dated 12/9/19, this time we faxed the document to the fax number that was provided on the form on 12/12/19,
- now we have received the 4th request dated 12/17/19, I called them today 12/19/19 around 1 pm, a lady answered the ph without introducing herself, I asked to introduce her self, she said Makayla, I asked for her office location, anyway she was located at the corporate office in Glendale, CA, She absolutely had no manners, I asked to speak with a supervisor and she said we have no supervisor on call! She said I am the only one who can help you, I said we have gone through this route before and still we are dealing with the same issue, I would like to speak with a supervisor or have them to call me and she refused!
If I could rate this company below zero I would, the least I could rate them was 1 star that they don t deserve. The best way to explain this company is: INCOMPETENT, INCOMPETENT, INCOMPETENT!

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we have gone through this route before and still we are dealing with the same issue, I would like to speak with a supervisor or have them to call me and she refused!
If I could rate this company below zero I would, the least I could rate them was 1 star that they don t deserve. The best way to explain this company is: INCOMPETENT, INCOMPETENT, INCOMPETENT!

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