PLEASE ANSWER YOUR PHONES! Phone never ranged when...

PLEASE ANSWER YOUR PHONES! Phone never ranged when I was sitting there waiting.
Someone brought in a puppy with parvo and the employees put the dog on the counter.
They picked the dog up and a guy came in and relaxed his arms on the counter. The employees didn't sanitize the counter top or their hands before handling another stray animal. (Cross contamination).
The place reeks of animal feces . I almost puked!
SOOO sad and disturbing! Never will I bring my kids back again! My kids was really sad.