Kylia Kennedy

Review of Dr. Robert Marcus

I give 5 starts to Dr. Marcus himself. He was an a...

I give 5 starts to Dr. Marcus himself. He was an amazing person, very warm and I m pleased with the work he s done. However I am incredible displeased with his office. We were told that their office was in network for our insurance (Cigna) and that we would have to paid outright for our daughter s tongue tie correction but that they would submit a claim for us to get reimbursed. However, it was only AFTER the procedure was done did we discover that they are NOT in network and now we are out $440 that we desperately need. I m very disappointed that his staff gave us false information. If not for his staff I would have given 5 stars. Again, I cannot say enough good things about dr. Marcus and the way he handles himself and his patients. I am very pleased with him and the work he did for our daughter.