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Myself, my husband and our two kids came to Deerhu...

Myself, my husband and our two kids came to Deerhurst for the first time only a few short weeks ago. We enjoyed the stay so much that we decided to recommend the place to my brother and his family and all came back together this weekend. When we called to book, it was a room for 4 kids and 4 adults. We paid 580. We were so excited and told the kids about all of the activities for kids including the Fun Zone and Bingo. My kids were very excited to return and my brother's kids were very excited to arrive given all of the amazing things we told them we were about to do. We arrived to a packed parking lot and were immediately alarmed. When I went to check in I was advised that there was an all weekend conference and that there would not be any activities happening for children. I am left completely disappointed. You would think when you making a booking that involves not just one but 4 children the establishment would advise you that kids activities are essentially cancelled for an adult conference. We had already drove 2.5 hours to get here so we reluctantly decided to stay. We will now not be back. I can not give me business to an organization that would rather make a dollar than educate their clients on the circumstances surrounding their stay when 4 children are involved. We now have 4 extremely disappointed children on our hands. What was supposed to be a fun family weekend was not close to what we expected. We made the best of it for the children's sake but are left dumbfounded that we were not properly educated.

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