While on a recent trip to Chicago, on a cold and b...

While on a recent trip to Chicago, on a cold and blustery day, I had some spare time to do some shopping. Being a hat fan, I wanted to check out OPTIMO Hats. After a quick search and thanks to Waze (via Google Maps) I was soon parking in the car lot just behind OPTIMO. Excitedly I made my way to the store where I was greeted by Alexander. Being new to the store, I was given a brief tour as he explained the process to me. I could either buy a hat off the shelf (well, off the wires) or have one made for me at their local manufacturing location (unfortunately I didn't have time to visit their millinery). After a brief consultation, Alexander presented me with 2-3 options for me to try. I went in with a particular model in mind, which they had in my size, then he presented me with a one-of-a-kind (sort of a one-off I was told) hat based upon the Manhattan however with a 2-5/8" brim as opposed to the standard 2-1/2" brim on the Manhattan. Further, mine was made from custom stock beaver belly with a vintage copper colored ribbon (said it was 70 years old!). The hat fit me beautifully!!!! I was sold!!!

I wore the hat out and, quite literally, within minutes was complimented on the hat! By the time I left Chicago that evening I was paid no less than 6 or 7 compliments!!!

Yes, the hats here are pricey... but the old adage, "You get what you pay for!" rings true. The quality of the felt, the craftsmanship, the attention to details, the service provided - ALL of that made the experience worth it! Thankfully, I went in open minded and listened to Alexander and allowed him to make some suggestions.

Great experience for me. Will be back again for sure!