Was greeted by a lady named erin. She was totally ...

Was greeted by a lady named erin. She was totally rude. We have came there a couple times because we needed help with dog/cat food for the month. She insisted that they couldn't help us nomore because our pets wasnt spayed/neutered. She kept saying that we could barely take care of our animals, Not even knowing our situation. Then i noticed i was put onto the do not adopt list because of an incident that happened at an address ive NEVER lived at, Involving a cat whos name i NEVER owned a pet by that name. I believe someone falsely used my information and the problem hasnt even been solved!!!