Review of Renaissance Wien Hotel | While still at the airport, I checked in on the ho...

3 years ago

While still at the airport, I checked in on the ho...

While still at the airport, I checked in on the hotel's mobile app without any problems. When I arrived at the hotel I just had to sign the printed form and collect my key.

The receptionists do speak English and they are friendly and professional.

The room is spacious with a very comfortable king size bed and good quality linnen. The room is equipped with a desk, desk chair, lounge chair bar fridge, tea and coffee making facilities, steam iron, ironing board, safe, huge LED TV and blackout curtains.

The airconditioning is quiet and works exceptionally well.

There are adequate power points and USB points in the walls.

The bathroom has a shower, single washbasin and toilet. There is no bathtub in the bathroom.

Breakfast is an additional 25 per night. If don't like huge breakfasts, it is cheaper to order an adequate breakfast through room service.

Slow WiFi is included free of charge, if you want to use high speed data you have to pay extra per day.

The only English channels on the TV are:
Bloomberg
CNN
CCTV Documentary
CCTV News
CNBC
Comedy Central (Few shows in English)

You cannot connect your laptop or smartphone to the TV to stream Netflix or YouTube and the web and source functions of the TV are disabled.

Smoking is not allowed anywhere inside the building, you have to get dressed, take the elevator to the ground floor and exit the hotel through the front entrance where there is an open smoking corner, without any chairs, in the drop off area. If you smoke in your room you will be charged 180 for additional cleaning.

The hotel has a gym and a sauna on the 7th floor.

There is no shuttle service to the airport and Uber from the airport to the hotel was 35. The hotel is close to public transport, a supermarket and some restaurants.

For three stars I would expect a bathtub in the bathroom.

For four stars I would at least want one English movie or general channel, enabled web/source functions of the TV and free high speed WiFi.

For five stars I would want a smoking lounge somewhere inside the building.

We had our dates wrong when we made our booking and we weren't allowed to cancel or move the dates only 24 hours after making the booking, although it was still months before the arrival date, without incurring a 100% cancellation fee. Be very carefull before you enter your credit card details on the website.