J

James Haimsohn

3 years ago

Well the gall of this place to charge a 20% resort...

Well the gall of this place to charge a 20% resort fee? I encourage the Manager to defend this! I have seen a flat fee before, but when you make it a percentage it is no longer a fee, but rather an additional tax on the guest because the hotel want to hide fees. The logic makes no sense either, if I book an oceanview room for $400, I pay $80 to use the resort, but I splurge and get an oceanfront room $800 the fee to use the resort now cost me $160. Since when did "luxury" resorts start pricing like Spirit airline (without the discount). If you are charging a "resort fee" to use the "resort" why no also charge a bed fee? maybe a toilet fee? I find the whole practice of resort fees to be abhorrent and a disingenuous practice of deceptive in the lodging business, but Gurney's takes it to a whole new level. Have some confidence in your product and price it where you think it should be and don't hide BS fees onto your guests. Staying here in the winter it makes even less sense, as there is very little resort to enjoy. The indoor pool and "spa" is similar to what you would find at a mid-tier gym in the city.

Comments:

No comments