Wasted time. 3 visits to put winter wheels (once t...

Wasted time. 3 visits to put winter wheels (once they didn't come-ok, I took the new car with summer wheels, I didn't calculate that; one week it turned into 3 plus a trip made by plane because it wasn't the time to go with summer wheels, then they came -visit1- but without rims and the changer didn't work, -visit2- the rims also came but they didn't fit because it was the new car model, in visit no.3 I solved) . After 5400 km I wake up in traffic with a broken spring under the pedal, I made an appointment, I came to the appointment and I waited. After an hour the car was still motionless, I spoke at the reception, someone went to see the car and then let me know that they did not have the spring in stock and that they would call me when it came. The front office staff is kind and apologizes to colleagues in the back. I have another car, another brand to which I have been loyal for over 15 years, I have not had such incidents anywhere in a large number of branded services.