I live locally and have rented 4 times from Road B...

I live locally and have rented 4 times from Road Bear.
We really like this location but this last rental was a nightmare. The shower leaked bad. I called it in and there wasn t much they could do. Then the fridge and freezer stoped working even though the RV was level.
One shower in five days and lost $200 of food. Not what I paid $1500 for. I was also charged almost $400 for a rock chip on the window.
EVERYONE WHO DRIVES ON CALIFORNIA ROADS SHOULD PLAN ON THIS HAPPENING and being charged for a new window.

You would think that Road Bear would have factored the Possibility of front window damage into the daily rental or have insurances for this. This window charge really comes across as A final grind to get additional cash from you.

The folks that helped me at pickup and drop of seemed nice but when I Mentioned the shower and fridge issues they completely down played it. In the end they waved the $180 set up fee but I was made to feel as if I had done something wrong. No sign of them taking any responsibility for the RV not working right at all.

I also mentioned that I left a cash tip in their little box on the counter. The comment I got was....YEAH!.......

Will try another rental with them hopping they get the problems fixed but if it happens again it ll be the last rental.