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Eric S
Review of Wine Muse

4 years ago

Good wine, very rude staff.. I visited this winery...

Good wine, very rude staff.. I visited this winery on Memorial Day with three other guests. The wine is very good however the friendliness of the staff leaves something to be desired. We arrived early and purchased appx &70 worth of wine. We were seated outside enjoying the day when we were approached by a server who politely informed us that the live free music event was about to begin and that we would have to vacate our seats without having tickets at a specific time. We informed him that we would be leavng shortly. Apx 5 minutes later a female employee approached us rudely stating that we would have to leave at 2pm due to the live music. I then informed her that we had 15 minutes and that we would be leaving shortly. The woman then proceeded to angrily glare at me. My wife and I are Shenandoah Co residents and she recently paid for a membership at this vineyard. I am all about supporting local businesses during these hard times however I will not be supporting this place anymore. Needless to say we were also overcharged for our purchase. My wife returned to the front door of the business to have the order corrected and the same woman greeted Herat the door asking what she needed. There are so many great vineyards in Shenandoah Co, I ll spend my money elsewhere.

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