SMART EUROTRADE

Review of Ideall

Warning: If you want secure delivery, order only w...

Warning: If you want secure delivery, order only what you have in stock, and as a personal recommendation do not pay until the product arrives.
A company that ruins its own image, offering customer service that it deserves. He does not assume any responsibility for the trade act he performs.
In short: I ordered a product on the site, unfortunately I also paid online by crediting the company for an unknown period, through images and technical description, another product with different design and technical characteristics was delivered, supporting - the images and the technical description are strictly informative. While we were discussing these issues with them, they were taking steps to edit the product page to highlight that I made the wrong choice, and that the problem is mine. Finally the order was canceled and at a later date I will receive the money.
Congratulations to the employee Iulian Ivan, who is multifunctional, working at the call center and claiming that he is in charge of sales, I recommend that for the petitions to do so in writing, but he also responds to the complaints.
Ideall I'm sorry for this review, because probably there are also professional people who worked and worked on the image of the company and the good functioning, I hope to learn one day from the whole bad reviews.