Vets and nurses were great. However, one of the re...

Vets and nurses were great. However, one of the receptionists was very rude. When your puppy is at the vets sick it s obviously a stressful time. This receptionist was not understanding and tried to argue with me that a bill of $2000 was to be paid, though I had told her that was incorrect and she had the wrong dog. I even said I had videos of myself and my dog in a different location on the days this other dog was at the vets. She still continued to say this is what the system says, this is your bill . After a bit more back and forth argument she realised that there was another dog there under the same name. - Excuse me don t argue with your customers without double checking the details first. If there is an issue, verify that is indeed my dog, this is what she should ve done rather than assuming you she was right. Very stressful. Not happy. I think her name was Suzanna- brunette with glasses.