I have been a very lucky golfer having played some...

I have been a very lucky golfer having played some amazing courses from Beijing to Charleston for work and pleasure. Yesterday, I experience something I have never witnessed anywhere, and it was the attention to details and customer service that every golf club should take notice of. We tee'd it up late in the afternoon on a Saturday and figured it would be a 5 hour round. What we hoped was that we wouldn't be behind a slow slow slow group. Unfortunately, by the turn we were at least 15 minutes behind. BUT this is where the staff at Arcadia Bluffs stepped up. They put a staff member with the slow group. Yes, they literally put a staff golf ambassador with the group to speed them up. It wasn't a lip service, "We are trying, thanks for your patience" effort...they stepped up and put a member of their golf team with the slow group to help them find balls, be faster around the greens and move quicker from Tee to green and greens to tee.
It was the most impressive thing I have ever witnessed in terms of understanding that one group was slowing a field of groups down and that intervening meant making a more enjoyable round of golf for a number of groups. This gesture changed our day. I hope it changed the bad groups day, but most of all Arcadia Bluffs won me over again. The course is hard and for the average handicapper, probably overwhelming at times The beauty and the attention to placement on the course can be difficult, but being slow is no excuse and fixed by a great team & great staff.
So the staff is great, everyone from golf star to wait staff in the restaurant. Well done Arcadia Bluffs, I will be back!