yusei fudo

Review of SoftBank

It's a store where you can't connect to the phone ...

It's a store where you can't connect to the phone at all.

I used it with a different model the other day.
There is no particular dissatisfaction with the staff. There were no flaws in the content of the explanation, and the procedure was smooth.
(I think it's because it's a carry-on device and I've already decided on plans and options.)

However, the reason for this evaluation is that the store is not connected to the phone at all.

When I called the store before before going to the store due to a model change, no one answered even if I called for 2 to 3 minutes.
Even if you receive a call from the store after the model change and call back, you will not be able to connect forever.
Also, I know that Corona is shortening the time, but since the store called me after the business hours, it goes without saying that even if I call back, the guidance for the business closing will only be played automatically.

The impression that I went directly to the store was that it wasn't crowded enough to fill the hands of the staff, and it seemed that a few people were vacant.
Also, even if the staff is responding, I think it is usually impossible to leave the phone ringing in the store.

This time, I have been very unpleasant about the fact that the phone cannot be connected, so I received a complaint from the customer center.