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Michael Sinclair

3 years ago

I looked forward to playing s number of Clublink c...

I looked forward to playing s number of Clublink courses this year. I have golfed 4-5 times as a paid guest at your courses this season. Last year at a Charity Golf tournament (which took place at a Clublink course) I purchased a 1 month membership for this season. Unfortunately myself, and as I am told by ClubLink, hundreds of others, will not be able to use our memberships until further notice.

Their rational was that they were way too busy with their current members and I was told by Mr. Statham that I could in fact golf by paying guest fees or by purchasing another $500 one month membership. So they won't honour the membership I already purchased but would allow meet pay again for another one. It seems clear that they just just interested in money and not customer service. If they were in fact as busy as they say they are, they should not be allowing guests or offering new paid memberships.

Why donate something to a charity if you don't plan on honouring the terms? So the fundraising events supports Clublink by hosting the event at one of their courses and they donate a prize that hey will not honour. How does this make any sense. I hope in the future this event will look at other venues to host their event.

I have friends and family members that are members of ClubLink and had though of joining myself but now that I have see how they treat potential clients, I would never want to be a part of this type of organization.

I had booked trips and tee times expecting to be able to use the membership I purchased and now I am out both time and money spent on hotels and transportation. I spoke to Mr. Lamarre and tried to come up with a compromise but he was not willing to help in any way. He had many arguments as to why they were not accepting the passes but his rational did not make much sense.

Sadly, I know there are a number of others out there that are in the same position that I am. I have reached out to Mr. King the VP but have yet to hear back. All I had asked was for a couple of guest passed for the coming weekend so that I was not out the cost of my hotel and transportation that I had already booked and paid for, but again this was refused.

I hope that Clublink will re-think their position on this matter for the sake of everyone who donate to/purchased these memberships. As a business owner myself, I just can not understand how a big business like Clublink would not honour the terms.

If you are thinking of becoming a member of Clublink, hopefully this is will give you some insight as to how they will treat you as a member or potential client.

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