Pamela

Review of Artisan Custom Closets

The rods are installed too close to the edge (less...

The rods are installed too close to the edge (less than 1.5 inches) which leaves a 4 inch gap between the hanger and the wall. With an entire side of the clothes sticking out into the closet past the unit, it doesn't look at all custom. It looks cheap. In addition, I would not choose white again since it makes the two lines of holes running vertically on every partition jump out at you. I think they would be less noticeable on a dark color.
Update: Artisan didn't contact me as they said they would to reposition the rods. I assume it was because I did not respond to their request to remove my Google review. It's funny how the installer gave a nice speech when he was done about having a lifetime warranty, and if there was anything I was unhappy with, just call. Apparently the only way you get a lifetime warranty with Artisan is if you die while it's being installed. So after waiting more than two weeks, I hired another closet company to do it. It looks much better. The other company also told me about fastcap adhesive covers. Putting these over the holes gives it a much cleaner, more finished look. Without them the closet looks like the inside of my kitchen cabinets. Photo shows the fastcaps