I have to change my review from1 star to 3 thanks ...

I have to change my review from1 star to 3 thanks to the kindness and consideration of one employee. Her name is Hilda and she is an appointment scheduler in the cardiology dept. She went above and beyond to help me get an appointment. I was anxious about my medical condition and wanted to be seen asap but because of my work schedule I couldn't get an appt. for months which only added to my stress and anxiety. She waited patiently on the phone as I tried to figure my schedule out but unfortunately there was nothing that fit my schedule for months! I hung up disappointed. 2 days later she called me back to say she had a cancellation on the only day of the week that I could come in. She said she remembered me. She did not have to do that yet she went above and beyond to accommodate me. If BMC had more employees that are as compassionate and conscientious as Hilda, it would be a 5 star hospital! Sometimes it's the little things that make a big difference! Thank you Hilda!