Hayden Bailey

Review of Toyota of Grand Rapids

I recently financed a used vehicle from Toyota of ...

I recently financed a used vehicle from Toyota of Grand Rapids. Every step of the process was simple, easy, and hassle free. Ed and Jason were a tremendous help getting me into my new vehicle. They walked me through every step of the process, let me take the car for a test drive right away, and immediately addressed any questions or concerns I had. They even let me have the car for an extended weekend as a rental until I could get my old paperwork from my last car (license plate transfer). The car I ended up getting had two minor issues that Ed and Jason were able to get repaired before I finished signing the paperwork, making sure the car was in perfect condition before I took ownership. Everything about the car buying process stressed me out, but the team at Toyota of Grand Rapids made it easy and worry-free. Ed even called me a week later to make sure everything was still working and to see if I still loved the car. . . I definitely am! I would highly suggest going there for your next car!