Katherine Mowat

Review of The SPA Day Retreat

Not impressed at all.

Not impressed at all.
Beautiful place, that's about it.
Spa pedicure which costs 75 plus tax is extremely rushed.
No time to soak before they start clipping and scrubbing, which makes for a very uncomfortable pedicure.
The nail polish was rushed with no dry time between coats, so you h av c to wait under a dryer.
40 minute later my polish was still wet and smugged. No checking g to see how things were coming along, no I had to go down the three flights to let them know. Waited 10 minutes to see tech.
By that time I figured out the dryer I was given was broken( you would hace though they would have realized that upon turning it on), and exchanged it for a working fan.
No offer to fix the smugged polish, I had to go and ask another tech, to get me the polish so I could fix it myself.
Two and a half hours later, and just leaving now, not relaxed at all.
I will not be returning, nor recommending, instead I will be suggesting others avoid.
Hopefully the bells corner location is a bit better

Note: after receiving a message, then calling repeatedly for five days in an attempt to talk to the manager, have to say extremely disappointed disgusted.
Will avoid in future including upcoming bridal spa trips for both myself, my sister in law and friend.
Don't let the pomp fool you.
Better to go with a low key local place that you know you will leave feeling happy.