What a joke of a business. Their drivers are a cle...

What a joke of a business. Their drivers are a clear representation of this company. Dishonest and irresponsible. It is because of half assed companies like this the paper industry is being driven into the ground. I have voiced and launched numerous complaints as the company and the driver persistently attempt to overcharge my retail for papers that were never delivered. The driver who delivers the star to my retail is always trying to blackmail me or my staff into creating shady under the counter deals of papers in exchange for store goods. If in the case I am not available the gentleman delivering will attempt to convince my staff that I have personally agreed to some shady deal. I have voiced this issue to the company but sadly to my dismay this has yielded no results. Everytime I contact the Kendrew administration they dismiss me and give me one of the following, "I'm sorry that's not possible, our drivers are not authorized to exchange papers for other goods, YOU must be mistaken", "We cannot refund you the money for the missing papers as it is the actual paper company that deals with the financial reimbursement of missing products." And lastly my favourite "If you are missing any product please contact the driver." (driver)"Its not my fault or problem I only deliver what the company tells me to, call them". My store has been doing business with Kendrew for over 10years and will most likely conclude business with them as a result of not just one case but because of the consistent lack of ownership to mediate the shortages. Understand that if you are reading this and currently have business this may not be the case for you. But the Apple does not fall too far from the tree.